Cancellation Policy


Cancellation of an order can be done either by NEXHOUR.COM or by You as under:
 
Cancellation by NEXHOUR.COM

NEXHOUR.COM has the discretion to cancel an order. Some of the reasons for cancellation are 

as under (not being an exhaustive list of reasons):

  01. Product is unavailable.

  02. Technical errors or issues.

  03. Any reason identified by NEXHOUR.COM's credit and fraud avoidance team.

  04. Invalid address or wrong address is given in order details.

  05. Malpractices used to place the order.

  06. Bulk order is placed for the likely commercial resale.

  07. Multiple orders are placed for the same product at the same address.

  08. Order is undelivered after three (3) attempts.

  09. EMI offer is rejected by the bank.

  10. Failure to collect the order from the partner store within the stipulated time.

  11. Pricing or specifications on any product as is shown on the App due to typographical error

      or incorrect information inadvertently provided by NEXHOUR.COM or some technical glitch,

      resulting in incorrect pricing or specifications.

Notwithstanding anything contained hereunder, NEXHOUR.COM reserves the right, at its sole discretion, to refuse or cancel any order for any reason whatsoever without any further liability. On such cancellations, You will be sent a notification email or SMS at the email address or mobile number provided to NEXHOUR.COM.

You agree to release and indemnify NEXHOUR.COM, its officers, and representatives from any cost, damage, liability, or any of the actions in case of cancellation of Your Order by NEXHOUR.COM.


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